1. Information We Collect

We may collect the following types of personal information:

• Full name, company name
• Phone number, email address, and mailing address
• Shipment details including item type, weight, value, and destination
• Payment and billing details
• Device data such as IP address, browser, or OS used (for analytics)

2. How We Use Your Information

Your personal data is used to:

• Process and deliver your shipments
• Contact you with shipping updates
• Respond to your queries or feedback
• Send promotional emails (if opted in)
• Improve our website, services, and customer experience

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share data with:

• Customs and shipping authorities to facilitate delivery
• Our partner logistics companies for order fulfillment
• Government agencies if required by law or legal obligation

4. Data Security

We implement strict security measures to protect your data, including SSL encryption, secure servers, and limited access controls. However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking

Our website uses cookies to personalize your browsing experience and gather analytics. You can choose to disable cookies in your browser settings, though some features may not function properly.

6. User Rights

You have the right to access, correct, or delete your personal data stored with us. You may also opt-out of marketing communications at any time.

7. Data Retention

We retain personal data only as long as necessary for operational, legal, or tax purposes. After this period, the data is securely deleted or anonymized.

8. Third-Party Links

Our website or app may contain links to external sites. K2M is not responsible for the privacy practices or content of such sites. Users are advised to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this policy or how we handle your information, please contact us:
Email: k2m@k2m.in
Phone: +91-9999921313